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1.3 Based on 93 reviews
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  • Customers like
    • Got the initial info i needed 1
    • Hangs the phone on people when people are saying facts 1
    • Website 1
  • Customers don't like
    • Service 6
    • Poor customer service 6
    • Lengthy on hold 5
  • From mobile
  • Irs
  • 20 hours ago
  • #853112

I'm so tired of the run around .. I'm waiting for two ! Yes two refunds that Are Owed To Me !!!! Been dealing with this *** for an entire year and somehow my last refund caught in the middle of this malarkey Add comment

As a former government employee, I am appalled by your lack of service. First, your lack of availabity by phone and in person is mind-bloggling. My daughter has been standing in line for over two hours for a form she could not get online. She has been told that because of the number of people in line she may not get seen today. What happened to government service? Maybe we need to cut back on military spending and take care of some of the... Read more

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To those writing complaints. I understand your frustrations as I have now spent 3 hours waiting for someone from the IRS and that is why I'm here at this website. However a lot of the complaints look to be written by an 8 yr old. Check your spelling and how you put sentences together before submitting. If you want change, professionalism writing complaints is key to those that can make a change (congress at this time). Readers think "are... Read more

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I waited on the phone for 100 minutes before talking to a real person. This person talked to me for 15 minutes. I had received a refund for an account I did not own, and wanted an explanation of what account claims to have my name attached to it. She would only keep saying "you have to ask the person who set up the account". She then hung up on me, and I couldn't call the IRS again because office hours were over by that time. It is the single... Read more

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  • From mobile
  • Irs
  • May 16
  • #848947

The irs/ government period ur a *** scam . Take people's money ect . If u tha government don't like this statement who cares . Joshua Danner Add comment

I FILED OCT. 15, 2015 IN JAN. 4, 2016 I RECEIVED A BILL FOR $1044.23 OWING FROM 2014. I THOUGHT THEY WOULD ADD THIS AMT. ON TO MY CURRANT DEBT. I HAD SET UP AUTOMATIC PAYMENTS FOR 2015 DEBT, I RECEIVED A CONFERMATION BUT THEY NEVER USED IT. I WROTE IRS A LETTER ASKING THEM TO COMBINE MY DEBT. I RECEIVED A LETTER STATING THEY NEEDED 45 DAYS TO STUDY MY REQUEST, IN 45 DAYS I RECEIVED ANOTHER LETTER ASKING FOR ANOTHER 45 DAYS. TODAY I RECEIVED YET... Read more

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I filed and was accepted 2/27/16. Per the website it says still processing. Finally after getting hung up on twice by these clowns I contacted the State Tax Advocate and they were able to tell me why it was being held up. The IRS states my spouse's company did not report her taxes and wages!!!...So..I faxed the Tax advocate a Letter from the company with the W/2. Now the IRS needs a paystub? 77 days and counting with nothing! No letter, no code... Read more

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I filed and was accepted 2/17/16. I make $36,000 per year and the IRS obviously doesn't have bigger fish to fry! I am owed a refund and they will not issue it to me stating they first put me in a 'random review' and now they don't need anything from me I just need to wait 60 to 180 days for them to release my refund. I have already waited 3 months and now they want me to wait another 2-6 months!! They are rude and one man even laughed at me... Read more

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  • From mobile
  • Irs
  • May 13
  • #847226

I filed my taxes by e-file. On Feb 28 2016. I have not received tax rwdund yet. They do not abswer their phone. It hangs up on you. And no one calls back. Us the IRS pissed off. At taxpayers. Or bosses. Why take it oyt on us. Add comment

  • From mobile
  • Irs
  • May 10
  • #845408

Irs has me on hold for one hour rep got on the phone started asking questions when she asked me if I filed electronically or paper I was trying to explain to her I had fraud done on my social she screamed saying that's all I need wouldn't let me finish explaining my situation and hung up she is trash and her employee id number is 1000750275 Add comment

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