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After 21 days of having my taxes filed I called irs to find out where my refund was. They told me it would be another 20 days.

after that time had past I called again. I talked to a Ms. Parks badge # 100151883 which told me that it wasn't 20 days but 45 days. So after 45 days came I called back again.

I talked to a Ms. Leroy badge # 1000190343. She tells me that it should be 60 days after the date of the first letter they sent me which was March 1st. 2018, that I should get it mid April.

April 24th I called yet again and talked to a Mr. Ternateno badge # 1003068762, After telling what was going on he hung up on me. So I called for a second time and spoke to a Ms. Grimms badge # 1003375973 which told me that it would be 60 days after the last letter I received that I would get it about May 13th 2018.

For some odd reason it would seem every time I called they would tack on 20 days.

I have all the conversations recorded so they couldn't lie saying they never said that. So far it's been 78 days since I had my taxes filed and still no answers.

Review about: Irs Tax Refund.

Reason of review: Poor customer service.

Monetary Loss: $1535.

Preferred solution: Full refund.

I didn't like: Having to wait on hold, Lies being told, Rudeness from costumer service.

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dragonshadow352010
#1482835

Well lets see here, You have two idiots who are too shy to list their name, don't know the law, like trolling people, and assume things using their own conclusion without the facts. Classy indeed.

Get your facts first, then you can distort them as you please. One might say you are about as useful as a knitted condom. Federal law permits recording telephone calls and in-person conversations with the consent of at least one of the parties. ...

This is called a "one-party consent" law. Under a one-party consent law, you can record a phone call or conversation so long as you are a party to the conversation.So you may record a conversation or phone call if you are a party to the conversation or you get permission from one party to the conversation in advance.

Recording is allowed in state courtrooms at the sole discretion of the presiding judge.Code § 19.2-62. So how about RedhookAdmiral and Anonymous stop with the name calling, get your facts (btw that means asking questions not assuming things), and stop trying to get a rise out of people on here.

Anonymous
to dragonshadow352010 #1483259

Nice! Another one!

I'm so glad to make your acquaintance dragonshadow352010. Is that your legal name or just something that your friends call you? Do ever find yourself just shortening it to dragons10 or is that already taken? I'm just curious because it really blows my mind that while I am just "too shy to list" my "name" you are just so bold as to blast yours right out there across the entire interweb for all to see.

Seriously, I just don't know how you do it.And your "facts," oh your facts... like calling people "idiots" and stating "you are about as useful as a knitted condom" while all the time implying that you know the first thing about class. Obviously this troll has just so much to learn from someone of your (let us just say) next level of integrity that is bravely descending down from the peak of the moral mountain to wade in the swamp with folks such as I. You must really care about the all the poor disenfranchised broken by the meanie IRS who have absolutely no recourse other than to express themselves without any push back on a passive aggressive gutter rag of a website like this.

Your philanthropy to this forum just simply inspires me to be a better person... from now on I promise not to "Troll" but only add balance to the hyper whiny, over sensitive, belligerently biased in their own favor masses.And thank you, thank you, thank you so much for that reference to "Code § 19.2-62" but may I ask what USC Title that is under because the my simple mind can't fathom how Title 19 Customs Duties can even be remotely applicable? After two seconds on Google the only reference I even found to that code was the Code of Virginia and even though you stated "Recording is allowed in state courtrooms at the sole discretion of the presiding judge"that just can't be right. Seriously, I know Virginia unfortunately fell on the wrong side of that pesky Mason Dixon line and some folks there haven't gotten up to speed on the entire Federal law trumping State law thing but how can a State Code explain the "statement Federal law permits recording telephone calls and in-person conversations with the consent of at least one of the parties?" I just can't wrap my "idiot" brain around it.

Plus, I was always under the impression that the IRS is administered by Federal Tax Law that is administered by Federal Tax Courts...

but hey, what do I know?Nope, I most certainly don't have all the facts but strangely enough I just keep getting proven right over and over and over again... must be an accident.

Anonymous
#1482405

Just an addition to this thread for the OP..It is a federal offense to record any call you make to a federal agency. Might want to check your roll there dragonshadow.

You can't use those recordings for a thing unless you want to be charged with a felony. But you keep on being your classy self.

Anonymous
#1469735

Funny how you stated that you contacted the IRS five times but nowhere in all the you not getting what you want did you bother to mention what the problem is or that 2.5 months down the road you have yet to receive a letter. Believe it or not, that is extremely unlikely since anyone who has ever dealt with the IRS knows that letters are going out all the time to rectify issues.

Now let me guess... you are innocent victim fighting against a heartless bureaucracy that, as we speak, is reaching into your pockets and taking your hard earned money. Let me guess further... you (as the most concerned party in your situation) have not the slightest clue what could be wrong.Hmmm, I wonder if there is anything missing in your story?

If you want to know why there is a delay look long, deep, and hard at the return that you filed because most likely there is something there (or not) that is incorrect. Do you even have a copy of your 1040? Did you even fill it out yourself? Are you about to blame someone else?

If you need more substantiation I suggest you read all of what is being sent to you before calling back a sixth time. Or, of course, you could pay someone who is actually qualified to look into the matter for you... but we both know you are not going to do that because you are going to be cheap. I bet you won't even look at your return to see if you have the complete and correct address on it since, hint hint, that is where all letters to you are going to go.

Amazing how folks are always digging themselves into holes and then complaining because others don't want to pull them out. And FYI, all calls to the IRS are already recorded.

Anonymous
to Anonymous #1476552

Tough words for someone who types as Anonymous. I am going thru same problem.

They keep adding time because of their own mistake by issuing me check and putting wrong last name on it. Each time i call they give me run arround and add more time. So i called today they told me to expect it aprox. in 2 months and i have been waiting since march.

So yes every person that gets run around is a victim.Why do we get to pay penalty if we are just a day late paying our taxes? But yet they can take however much time they want to pay us back? On top of existing problem they are rude and insulting to others.

Media should be called and complaints made and most of all people should think hard before voting same people in office next time arround. I bet you if it happened to you you would be not so judgmental acting like you know it all.

Anonymous
to Mirela #1477011

Tough is not so much the word as is truth and I have little to no patience for a bunch of people who are looking to play victim on a website like this where everyone here is "Anonymous" regardless of what name they choose (since one can't confirm their identities one way or another) and nobody is really trying to do anything other than *** to the void.Wrong name huh? Where ever did they get the "wrong name" from?

Did they pull it out of a hat? Was it an old name? Did you misspell it somewhere and now it is screwing with things? Did you change your name and not bother to update it on your return?

Did you even put in a name change with Social Security (since all last name changes run through them before they can even be confirmed on your return before any check gets issued with the appropriate name? Believe it or not, the IRS does not change people's basic information without some sort or change from the people themselves.But, ok, let us just assume that you are one of the tiny percentage of people that the system actually harmed through no fault of your own... the number of holes in your whole statement can't be ignored. First, you are NOT "going thru same problem" as the original poster just because you too have a time frame you don't like.

Every person, every return is different and every issue takes time to correct, especially when the system is flooded by people constantly causing their own issues (not to mention the out and out fraud). Second, a two month wait from even the beginning of March (since it is 5/7 now) is only four months not four years. You are not the only one out there with problems at the busiest time of the year for the IRS, there are only so many people/ resources who can fix them, any time something is wrong it adds time, and when there are multiple problems there are multiple time frames that stack upon each other causing that much more time. There are no magic key strokes that fix everything.

Do you have any idea how complicated taxes are? How much of your own return/schedules do you understand? Now imagine administering that on top of all the criminals and nimrods constantly screwing with things. Third, you don't pay a penalty for "just a day late paying our taxes." There is a very short grace period and the easiest way to avoid even that is to PAY BEFORE THE DEADLINE THAT EVERYONE KNOWS ABOUT!

If you withhold enough through out the year you don't owe at the end... it is not rocket science. But if it make you feel better you do get paid interest by the IRS when it goes past its own timeframes. Fourth, they are not any more "rude and insulting to others" any more than people are in general.

All large organizations have a mix of people... some good, some good that have bad days, some mediocre, some bad that have good days, and some just bad... and you (without me knowing anything about you) are no different.By all means call the media and complain. Call your Congress people and complain.

Vote for whoever it is that you want to vote for and watch absolutely nothing change. Not because some things don't need to change but because when push comes to shove the system works incredibly well. I know this because 90% plus percent of the public has no problems with the IRS because 90% of the public is doing what they should be doing correctly. What is 90% of hundred of millions of taxpayer?

And as one of that percentage (who actually did once cause my own issue that completely worked in my favor because I actually hired someone who knew what they were doing to deal with it) I will sit in absolute judgment to everyone who brings issues on themselves, does nothing to educate themselves on why it happened, blames everyone else, *** on sites like this, and then wants everyone else to clean it up.

But you are right about one thing... I don't know it all, I just keep getting proven right over and over and over again.

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