Product: Irs Customer Care Clear all filters (149 of 149 reviews match)
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I had called for rescheduling an appointment. She was talking as if she was doing me a favor and was very rude from the start. When I requested her to be a bit polite because i was doing it for the first time and had limited information on different kinds of forms. She...
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Anonymous
HiddenRedAdmiral

Next time be prepared. And you can't tell me or anyone else that you have never in your life made an appointment with someone for some reason. A wait time of 15-20 minutes is ...

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Irs Customer Care
#1225422
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Irs - Horrible and rude people!

Horrible and rude rude rude!!! Hard to imagine someone actually gets paid for beeing so rude!!! Not helpful at all!
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Irs Customer Care
#1225115
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Irs - Rude Customer Service Employees

Had three questions regarding a form I needed to fill out but couldn’t find the answers on the website. Called the customer service line, was on hold for 45 minutes and the person that eventually got the call was extremely condescending and rude. If you don’t like dealing with people maybe customer service shouldn’t be your job.
1.3
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Scholarship, Grants and Programs
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Irs Customer Care
#1224318
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Irs - RUDENESS Shouldn't Be An OPTION

IRS Employees NEEDS IMMEDIATE CUSTOMER SERVICE TRAINING. TALKING HARSH Like They're Trying To Intimidate People With CONCERNS Is UNPROFESSIONAL And NOT REQUIRED (03.30.2018)
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Irs Customer Care
#1222886
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Irs - Refund

The irs is full of *** they do this id verification every year to me about my own money I understand why they do it but every year get real an it takes 21 days to get refund but after you verify up to 9 weeks ***
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Irs Customer Care
#1218722
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Irs - Attached my return

An error was made in 2014. I was billed in 2016. I filed in tax court and finally got a corrected 1099. Received and returned agreement that I did not owe any unpaid taxes. This year they applied my refund to my nonexistent debt. I can't get a straight answer.
1.5
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Irs Customer Care
#1218366
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I helped my fiance to fax in two forms needed for his tax returns per request of IRS on friday the 16th. I called in today on the 21st to make sure they received the fax. First lady was nice and notified me that she can't release information to me as I was not my...
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Anonymous
HiddenRedAdmiral

Maybe you should let your grown *ss 'fiance' or "husband" deal with his own taxes...And no one 'yelled' at you. Next time, read the letter which clearly states to allow 6 week...

1.0
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Irs Customer Care
#1216024
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Irs - Horrible

I try to contact them! I was in hold for 30 minutes for the rudest person to answer the phone and hang up on me!
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Irs Customer Care
#1212303
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I called the IRS because I got a letter in the mail stating I needed to verify my identity my mom was by me on the phone so she could help Me. The lady I spoke to was EXTREMELY rude and said who is THAT oh no nobody can help you but me . So I said okay then I answered...
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1.0
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Irs Customer Care
#1210788
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March 9, 2017 I called in response to a letter from IRS wanting to confirm my identity. After waiting 80 minutes on hold, I notified the woman who I was, why I was calling, and that my mom was near me to help. My letter stated that I could have someone help me and to...
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user83610298
user83610298

Omg I had the same experience as you what a *** probably the same lady .

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Irs Customer Care
#1206964
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