Product: Irs Customer Care Clear all filters (124 of 124 reviews match)
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OMG, the lady's voice tone when she was trying to "help" me was just nasty, and I was very polite.At one point I said, "not sure why this is starting to sound like you're arguing with me." I had a very valid tax fraud concern and worried about my employment at the...
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1.0
Irs
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Irs Customer Care
#1131359
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Dear miss hund thank you for your incredibly rude and unhelpful service, can't believe you're even able to sleep at night knowing you treat people who need your help this way.Waiting an hour on hold to speak to you was the highlight of my day, oh wait no it wasn't. If...
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1.0
Irs
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Irs Customer Care
#1127775
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IRS Representative Holloway ID #1000730323. After being on hold for over an hour, I asked her regarding filing a specific form and she became patronizing and implied she wasn't there to school me and forced me off the line before I could get a word in. On hold for 2...
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1.7
Irs
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Irs Customer Care
I didn't like
  • Manner in which i was spoken to
  • Very unproffesional
  • Being hung up on for asking a valid question
#1119968
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Irs - Rude customer service

#1132297
Had an appointment at an IRS office to resolve an issue. Patricia Coble was so rude to me. First, she wasn't even making eye contact and she was whispering so I could barely hear her. She then scolded me for not understanding her commands. I told her that I couldn't hear her and that she had to speak up son could hear her. She had an attitude with me.
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Irs - Unprofessional

#1109765
1.5
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After I waited for over an hour the 2nd day in a row the rep gets on the phone to tell me the system is down as soon as I start to speak she talks over me then tells me to have a nice day and hangs up in my face Id#10026242434 she needs to be coached on how to talk to people we do pay their salaries
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Customer service
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Scholarship, Grants and Programs
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Irs - Agent

#1054240
1.0
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Agent was very rude. This is a business. Just because its the IRS does not mean to be rude. You pay taxes like everyone else. A disgrace to our country. Everyone needs trained or fired and start from cratch. I notified my representative and whie house. Crazy custoner servixe.
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Irs - Trying to figure out when refund will arrive

#1044501
2.0
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Me and my wife were on the on the phone with a represenitive and I gave the represenitive permission to allow my wife to speak since I have issues on the phone after I gave the represenitive my address info, she hung up on us and was very rude to my wife through out the call
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Customer service
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Scholarship, Grants and Programs
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Called IRS about a letter they mailed to my recently deceased wife. Mr. Deaton answered and asked me for information about the letter. I did my best to find what he was asking me by reading off information on the letter. Surely the letter should contain that...
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Anonymous
Guy

I spoke to this man. He accused me of lying that I was physically at my fax machine (I was using an efax). Have they forgotten WE PAY THEIR SALARY?

Anonymous
Rude IRS agents 1

Trying to fill out my fasfa with IRS retrieval tool. The IRS said that I have to contact them at the identity protection'fraud department. So I did and wow is unbelievable how...

Irs
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Irs Customer Care
#1115795
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I called this number 1 800 829 0922 (IRS) (in spanish) for details and informations what is the best way to pay my amount due, so when I called there was the automated system telling me that Im gonna be stand by for 15 or 30 minute and honestly that took me like 45...
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Irs
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Irs Customer Care
#1110400
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IRS has the worst customer service, guy name Smith was so rude and would not even listen to my problem statement. I got so fed up and told that I am hanging up on you and he quoted God. He said something like “ God shall protect you” Seriously IRS, we are not asking...
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Irs
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Irs Customer Care
#1100789
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I called customer service to ask about my bill.The representative said "bye" and simply hang up the phone on me while I was still asking my question. I will call back when the offices open and I will complain to the highest level until this unprofessional...
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1.0
Irs
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Irs Customer Care
I didn't like
  • Customer service
#1095553
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The reps havd horrible customer service skills.
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Anonymous
Linda 310

I just wanted pay my tax bill. Online site did not work so, I call the toll free # hoping they could help me pay my bill. He said he had no control over the web site. Could I ...

Irs
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Irs Customer Care
#1093392
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irs OWE ME SEVERAL MILLION DOLLARS BECAUSE THE INSURANCE COMPANY GAVE THEM FRAUDLENT 1099 INFORMATION. They initially said that the statue had toiled. once I proved that was wrong and there is no statue on fraud, the IRS and Tax Advocate (Ned), became abusive and are...
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Irs Customer Care
#1093322
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I've called a handful of times these last few years about different matters.Each time was unpleasant. This last time a woman was so annoyed at even having to pick up. Her tone was so annoyed. Whenever I'd ask a genuine question she'd huff "ugh ..." and then "Explain"....
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Irs
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Irs Customer Care
#1090229
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