Product: Irs Customer Care Clear all filters (0 of 155 reviews match)
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This happened on 05/29/2018 between hours of 1:30pm My grandaughter is 11 years of age, excited to go in a federal building with real revolving doors, elevators and law enforcement. She had never been. I told her how lucky she was to have this experience, she agreed...
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HiddenRedAdmiral
HiddenRedAdmiral

If this really happened then call 844 545 5640 7am - 7pm M-F your local time. (IRS appointment line) and report it to the person answering the phone. Expect questions. The mor...

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Irs Customer Care
#1267044
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Irs - Rude asf

She had the nastiest attitude. Talked to me any kind of way.
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Irs Customer Care
#1258872
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Usually, I find IRS reps to be friendly and helpful. This morning called for help with a payment plan (kept trying to set it up online and every time get a message saying technical difficulties, can't process) and wanted to know if there was any help with the technical...
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Irs Customer Care
#1250722
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Irs - Disrespectful

The woman who assisted me started off by saying an extremely patronizing comment that came from me not understing what she was asking. She treated me like I was intellectually below her and I didn't appreciate it. She made mistakes on information I clearly and patiently gave her several times. The whole phone call could have probably been handled better by an automated system.
1.0
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Scholarship, Grants and Programs
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Irs Customer Care
#1240489
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i just called today & the lady hung up on me she was so rude . every year i call i get a nasty customer . they need to get fired for rude customer service .
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Anonymous
re

you’re very rude to people . it’s really sad .

Anonymous
HiddenRedAdmiral

Maybe it was you. It probably was. Maybe you should just pay your taxes or file an accurate return. Then you wouldn't need to call the IRS. Ever. At all.Bet your refund is bei...

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Irs Customer Care
#1234680
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Irs is such liers I did my tax on Jan 19th 2018 and accepted on the same day so in Feb I got a letter saying to call to verify my identity and so I passed it and now as of February 25 I don't have any information on my taxes it keeps saying still bieng processed and...
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Anonymous
Anonymous

Not correct. Call probably from a scammer.

h.kitchener
h.kitchener

Now you know why it is never a good idea to trust that any governmental agency will really care anything at all about helping you.

1.3
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Irs Customer Care
#1230454
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I had called for rescheduling an appointment. She was talking as if she was doing me a favor and was very rude from the start. When I requested her to be a bit polite because i was doing it for the first time and had limited information on different kinds of forms. She...
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Anonymous
HiddenRedAdmiral

Next time be prepared. And you can't tell me or anyone else that you have never in your life made an appointment with someone for some reason. A wait time of 15-20 minutes is ...

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Irs Customer Care
#1225422
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Irs - Horrible and rude people!

Horrible and rude rude rude!!! Hard to imagine someone actually gets paid for beeing so rude!!! Not helpful at all!
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Irs Customer Care
#1225115
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Irs - Rude Customer Service Employees

Had three questions regarding a form I needed to fill out but couldn’t find the answers on the website. Called the customer service line, was on hold for 45 minutes and the person that eventually got the call was extremely condescending and rude. If you don’t like dealing with people maybe customer service shouldn’t be your job.
1.3
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Customer service
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Scholarship, Grants and Programs
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Irs Customer Care
#1224318
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Irs - RUDENESS Shouldn't Be An OPTION

IRS Employees NEEDS IMMEDIATE CUSTOMER SERVICE TRAINING. TALKING HARSH Like They're Trying To Intimidate People With CONCERNS Is UNPROFESSIONAL And NOT REQUIRED (03.30.2018)
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Irs Customer Care
#1222886
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