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Sharlonika M
Verified Reviewer

How long does it take for them to verify my identity

Top question

I've been checking the website to see what's the hold up on my stimulus and the hold up on my taxes

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1 comment
Irene Moore
Shopping Expert

According to the article “Tips for Handling Identity Verification Requests From the IRS” posted at turbotax.intuit.com, verification takes about six weeks to complete processing.

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Robby B Vyj
Verified Reviewer

Why didn't get my refund

I file on march 10 with turbo tax and y'all accept my return and approve. I still didn't gt my refund I did direct deposit on my W-2 form when I file my taxes I check saving instead of checking account by mistake I have a checking account not a saving account how can I go by changing to checking so it can be deposited in my account

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1 comment
Irene Moore
Shopping Expert


According to the IRS FAQ page, you should contact an IRS customer service representative to correct any errors by calling 800-829-1040.
Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time.

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Alicia K Ige

How can I get my refund

When would I get my tax return refund it past 21 days no please cancel my buddy let me know

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1 comment
Irene Moore
Shopping Expert

According to irs.gov, many different factors can affect the timing of your refund after they receive your return. Even though the IRS issues most refunds in less than 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.

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Mark R Lzd
Verified Reviewer

Where is my simulus check and when will I get the third simulus check

I didn't get my third simulus check and I'm on said and ssi

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1 comment
Irene Moore
Shopping Expert

According to irs.gov, the third round of Economic Impact Payments are being sent in phases. If you haven’t received one yet, it doesn’t mean you won’t. Each week the IRS is sending the third payments to eligible individuals as they continue to process tax returns. Payments are sent by direct deposit or mail as a check or debit card.
Unfortunately, no dates are stated. For further assistance please contact the IRS at 800-829-1040 Monday through Friday from 7 a.m. to 7 p.m. local time.

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Doris S Vns
Verified Reviewer

I need ip pin number

I need an ip pin number. Some of the information that is asked for is none applicable to me.

Like student loans and mortgage information.

I can't file with out that number. Please email help to msbaby5610@***.com my name is Doris Stocklin and ssn 40802**** please help me

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1 comment
GardenQueen

You will need to go to the IRS.gov website in order to request a PIN for your tax return directly from them. No one else can give you that number except for them.

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Joy C Net

Why don’t you recognize my ss# I put in on Get My Payment took???

Why do you not recognize my SS# when I use get my payment tool??????? Never got 2nd stimulus check ? Last time I got it by mail right away Joy T Callahan

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1 comment
Irene Moore
Shopping Expert


As stated at pocketsense.com, the error with the social security number may appear if you have multiple or hyphenated last names. You should contact the IRS support line at 800-829-1040 to identify the issue and verify what they have on file.

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Brenda S Oqc

Why didn't my daughter get a stimulus of $500 ?

My daughter just turned 17 on Dec. 9th, 2019.

She was 16 the whole year. And I know some that turned 17 6 months before her, and her cousin turned 18 in June of 2019, just got out of school, and he got it. So I'm wondering why she didn't get nothing. And she won't graduate till May 2021.

And my son claimed me as a dependent, Im on oxygen and he helps with my finances and I didn't get nothing.

But I filed my friends Barbara Rodgers boyfriend taxes, he claimed her as dependent and she got a stimulus. Im not understanding she draws SSI and he Claimed her in 2018 .

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1 comment
Ann McDonald
Shopping Expert


According to IRS FAQs eligible individuals can visit IRS.gov and use the Get My Payment tool to find out the status of their Economic Impact Payment. This tool will show if a payment has been issued and whether the payment was direct deposited or sent by mail.
If the tool returns a message of "payment status not available," this may mean the IRS can't determine the person's eligibility for a payment right now. There are several reasons this could happen.
Two common reasons are:
  • A 2018 or 2019 tax return is not on file and the agency needs more information or,
  • The individual could be claimed as a dependent on someone else's tax return.

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Muriel Kpj
Verified Reviewer

Is the person agent legit when I call the number or spam I called a person got ahold she was at home...

Is the person agent legit when I call the number or spam I called a person got ahold she was at home and I heard a baby in background she said she was irs agent

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Steve T Spr

How do I go about getting all three of my stimulus checks I did not get any of them

Was in prison for 25 years been out for the past 2 years did not receive any stimulus check how do I go about getting them

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Midge L Ffz
Verified Reviewer

How I find out if my refund sent to correct bank account

IRS sent my refund to my bank Account on September 28,2022. Still haven't received it.Wondering if it got sent to correct bank account number. If it was mailed someone been checking my mail box an might have got it

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Derrick C Unk

I lost my stimulus check

I lost my stimulus check and I’m trying to find out how can I get another one but this time deposit into my account

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Arilienne J

How can get my refund please

I never received my refund 2019 and thus year the same thing I don't know what I suppose to do please help me.

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Rita B Cvl

the IRS but I cannot verify or change my phone number on my existing account how do I go about it

Whenever I go to the IRSIP pin number I cannot access it it will not let me because my phone number has changed

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Schneider B
Verified Reviewer

How can I get the refund please

Hi how can I get my refund please I m really need it. My address is 129 tuxedo pkwy Newark 07106 I m really need help

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Jennifer m Lkb
Verified Reviewer

How can I get my refund

It's still saying processing and I got accepted on 1-26 trying to find out what's going on and I already got I'd verification

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Angela M Vlh

Deposit infor incorrect on return

Bank account number was off by 1 number for direct deposit. It was sent out by IRS on 02-24-2022 When speaking with the bank the said that if the name does not match the account it would be sent back to IRS.

I he Ave been trying to call them but can me it reach anyone. What do I have to do t ok receive my refund.

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Stephanie M Sis

How do I get my second stimulus

The check was mailed is what it says and it was sent to the wrong address for an old address and I need to go about getting my second and third stimulus and have no idea how to do it and it will not let me verify in the IRS and it will not let me free file on the TurboTax. How do I get my second stimulus sent to the right address or direct deposited into my account

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Gary A Vru

Where do I send my direct deposit info to get my stimulus checks

I just set up direct deposit I have not received any stimulus checks as to date 9/11/2021 need to update direct deposit info

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Sheresa V
Verified Reviewer

How can I track down my check from unemployment

My check was in my inform delivery on Monday July 19th n I haven't received it yet. I think someone has stolen it. I never had this problem b4.

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Evelyn A Cag
Verified Reviewer

How do I get a stemulus check for my granddaughter

I don’t file taxes. I am on disability.

I have custody of my granddaughter. We don’t receive a check for her.

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