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Irs - Rude asf

She had the nastiest attitude. Talked to me any kind of way.
#1258872
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I filed electronically and it was accepted on Feb 16. Heard nothing, and waited the 12 days before trying to call as all the documentation stated. Can't even begin to say how may times I tried to call, over several days. Finally got a very nice guy on the line (I can't...
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Anonymous
Anonymous

The majority of fraud that is going on that would trip an initial review is not 6 or 7 figures with all kinds of crazy deductions... That is the stuff that gets people audited...

#1255852
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The IRS kept rejecting my 1040 for Gross Adjusted Income from previous year, so we ordered a transcript, which showed that the number I was entering was exactly right and still it rejected it. I called into IRS and was on hold for over an hour. I spoke with Mrs....
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Anonymous
Anonymous

"I said that I had been on the phone on hold with her for almost two hours and that I was attempting to do this at work""I am stunned at the rudeness and complete lack of unde...

HiddenRedAdmiral
HiddenRedAdmiral

So here is some more rude for you. If you haven't filed, you don't have a refund coming. Just mail it in and be with it. There are many reasons why your AGI may not be accepte...

1.0
#1251877
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I tried to call to follow up on a payment plan that I had called twice to establish and apparently had never been put into place. A women from collections answered and rattled off her number quickly. She then asked me if I had a payment plan in place, I told her I dont...
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#1251489
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Usually, I find IRS reps to be friendly and helpful. This morning called for help with a payment plan (kept trying to set it up online and every time get a message saying technical difficulties, can't process) and wanted to know if there was any help with the technical...
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#1250722
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After 21 days of having my taxes filed I called irs to find out where my refund was. They told me it would be another 20 days. after that time had past I called again. I talked to a Ms. Parks badge # 100151883 which told me that it wasn't 20 days but 45 days. So after...
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dragonshadow352010
dragonshadow352010

Well lets see here, You have two idiots who are too shy to list their name, don't know the law, like trolling people, and assume things using their own conclusion without the ...

Anonymous
RedhookAdmiral

Just an addition to this thread for the OP..It is a federal offense to record any call you make to a federal agency. Might want to check your roll there dragonshadow. You can'...

1.0
I didn't like
  • Lies being told
  • Rudeness from costumer service
  • Having to wait on hold
#1240806
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Irs - Disrespectful

The woman who assisted me started off by saying an extremely patronizing comment that came from me not understing what she was asking. She treated me like I was intellectually below her and I didn't appreciate it. She made mistakes on information I clearly and patiently gave her several times. The whole phone call could have probably been handled better by an automated system.
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Scholarship, Grants and Programs
Staff
Website
#1240489
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I called the call center several times, they are no help what so ever! they act like you are bothering them. I am owed 8666 dollars and they have been processing my refund since Jan. I called the IRS lady who had an attitude and was mocking me saying things like " I...
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Anonymous
Tell

I agree with you. The rep I got spent more time asking questions so she would not have to pull up my account then it would have if she just pulled up my account. She had the a...

Anonymous
Anonymous

What percent of your "I am owed 8666 dollars" is from you claiming earned income credit? Do you actually have W-2s to substantiate the wages you supposedly claimed? I bet anyt...

1.0
I didn't like
  • Racist employees
  • Incompetence
#1239312
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It is actually fairly mind blowing reading this. The simple fact that folks take issue with the IRS's "customer service" is completely misleading to begin with. You are not customers... you are tax payers (and a whole bunch of you are not even doing that). We all have...
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Anonymous
Me

This comment was useless

#1235077
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Contact Irs

Mailing Address:
Internal Revenue Service
1111 Constitution Avenue Northwest
Washington, District Of Columbia 19020
United States
Phone:
(800) 829-1040
More
i just called today & the lady hung up on me she was so rude . every year i call i get a nasty customer . they need to get fired for rude customer service .
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Anonymous
re

you’re very rude to people . it’s really sad .

Anonymous
HiddenRedAdmiral

Maybe it was you. It probably was. Maybe you should just pay your taxes or file an accurate return. Then you wouldn't need to call the IRS. Ever. At all.Bet your refund is bei...

#1234680
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